Knowledge Base Access

You may wish to log in to the Knowledge base to access the Help Articles located there. This article will cover the process in doing so.

The Knowledge Base contains a wealth of Help Materials, as well as access to Ticket Management tools for support needs.

The Knowledge Base can be accessed online by visiting the following link:

Well worth a bookmark!

Once you are viewing the page, you can create a new account by selecting Sign Up in the top right-hand side of the window:

This will take you to a Sign Up page to initially create your account.

Note, it is important for our records that you try and match:

  • The Full Name that we may have on record of your Company Contact
  • The Company Email that you make use of with us

This will help with future support enquiries and assistance.

Fill out the details within the page provided:

With this done, a message Successfully Registered should appear, indicating your information has been accepted!

Please Note

If you receive a message such as EMAIL ALREADY TAKEN, you may already have an account created. Please attempt the Forgot your password process, and if unsuccessful, contact Support.

You will then need to check your inbox for an email like the following:

Hi {{NAME}},

A new support account has been created for you.

Click the url below to activate your account and select a password!

If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us.

Kind Regards,
ReadyTech Team

Simply click the link to action the Account Activation step!

In this area, confirm your:

  • Full Name
  • Desired Password

Please Note

If you do not receive an Activation Email, contact Support.

With this done, you now have access to the Knowledge Base!

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